I think things could be run better
"Our experience is there’s been less listening over the last 10 years, and it's a struggle to keep it going. But it's really worth it. Because in mental health, as in most other areas of health or social care, the people who are having the care, know best what that...read more
"If you're in trouble, and you're lucid enough to be able to know that you're in trouble, there should be somewhere you can actually go to get the help, before you get to a point where you or the crisis team have to step in and there's hospitalisation involved. I...read more
"But there's a more holistic approach to managing mental health and physical problems. When I was 21, I had a disc removed in my back because at that time, that was what they did, if you had a faulty disc. I was actually registered disabled for about three or four...read more
"I think care is about people. It's about understanding people. It's about accepting that we are all different and we all have different needs. My experience has been, especially through Covid, that the voluntary sector have really come to the fore in providing that care. I think the authorities have...read more
"The NHS has to commission if they want to offer a service, I think they have to actually put in a bid in to offer that service. And then if it is not successful, for whatever reasons, it will go to the private company. And that's what happened to the...read more
"It's not necessarily the funding, it's the management behind the funding. It’s just bad management. My parents both work for the NHS. The amount of paperwork and bureaucracy they have to put in place is just overwhelming. They're constantly being assessed like kids in school."
"My relative had a condition that was what they call multi-system, so it doesn't fit neatly into one speciality. And there was no joint approach. The health system didn't seem to serve her very well, because she would be referred to a consultant who would look at her from the...read more
"They should employ more people. The NHS would be better."
"Staff teams that I work with can be very quick to judge families’ experiences of caring for people that they're supporting. And part of my job is getting people to think about the perspective of the person they're working with. But often if they've had lots of support from their...read more