Quote
"The attitude of the healthcare staff we have met has always been wonderful. Very kind and caring. They listen to us and take the time to get all the information. When the ambulance service came to us a couple of times the medics were so helpful and patient as well...read more
"The nurse practitioners are normally the best people in the surgery. They listen to the patients and somehow they manage to fix you."
"Collaborative efforts of healthcare providers during this pandemic havw proven how things could work better and can help more people, when it is integrated and embedded at both local and national level. The advancement of technology has also proven valuable in as much access in/out of normal hours has helped...read more
"I think it is imperative that patients are LISTENED to more, whether on first presentation with symptoms or illness, or, after lengthy periods of time needing support. Detailed family stories or histories could quickly help identify additional personal risks especially if symptoms could be significant to a condition."
"I've had a mixed experience of health and care. No one aspect has been consistently good or bad. GP care works well when you can get a timely appointment, have continuity of care from the same GP and can work together to find a solution to or pathway through the...read more
"One personal gripe: The lack of progress with sharing healthcare records both within and between health care Trusts. Even my GP "shared record" shows only my vaccinations. For people with complex health needs shared across several specialties and, as in my case, two NHS Trusts, the patient has to keep...read more
"Getting an appointment, or simply to ask a question of my surgery, has been a very frustrating and challenging task. They don't want to engage. Everything has to be done online, but the options the online form gives are poorly thought out. You can't choose which GP you see any...read more
"Having visited several care homes as an IT technician I was dismayed by the lack of activity of the residents. Most just sitting in chairs being ignored. There needs to be a different attitude towards people in care homes."
"Social care and health should be a service which is in the community, not in an office. Social workers should have a drop-in session every week in GP surgeries and dentists. Housing should also be in the community, as they all work together. They should all be made accountable to...read more
"The people working on the frontline in surgeries, in care homes and domestic homes, are working above and beyond their remits. They should be paid more and trained to stay in the profession, not worked to the point of exhaustion."
"I rarely visit the doctor as I believe most of my health needs are in my own hands. So I only contact my doctor about a serious or long lasting problem. It is unacceptable to wait over an hour for the surgery to answer my call for an appointment."
"The carers who looked after my late uncle became friends to him. Having the same people looking after him made a real difference to his dignity. He would not have liked a different person every day."