"I've had a mixed experience of health and care. No one aspect has been consistently good or bad. GP care works well when you can get a timely appointment, have continuity of care from the same GP and can work together to find a solution to or pathway through the issue. In my experience, hospital care works best when communication between patients and heathcare professionals is good. And when family members and carers are included in or consulted about care decisions, as appropriate."