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"I think care is about people. It's about understanding people. It's about accepting that we are all different and we all have different needs. My experience has been, especially through Covid, that the voluntary sector have really come to the fore in providing that care. I think the authorities have...read more
"The NHS has to commission if they want to offer a service, I think they have to actually put in a bid in to offer that service. And then if it is not successful, for whatever reasons, it will go to the private company. And that's what happened to the...read more
"My relative had a condition that was what they call multi-system, so it doesn't fit neatly into one speciality. And there was no joint approach. The health system didn't seem to serve her very well, because she would be referred to a consultant who would look at her from the...read more
"Staff teams that I work with can be very quick to judge families’ experiences of caring for people that they're supporting. And part of my job is getting people to think about the perspective of the person they're working with. But often if they've had lots of support from their...read more
"The prevention of illness is more effective than trying to cure the illness itself. I think that if we could invest more resources into preventing the illness and educating people of a younger age about potential hazards, that would allow the health service to be more efficient in treating the...read more
"We all stood outside clapping for the NHS and those sorts of things for weeks at a time. And yet, they won't give the nurses a pay rise. They're dead on their feet. They're absolutely dead on their feet. They're still having to pay £9,000 a year to train to...read more
"We need more staff, maybe more social care staff or social workers, because then the social care people would be able to get involved. But most bed workloads are so huge that, you know, people slip through the net."
"The people are the most important asset in the NHS. It’s clear they are woefully underfunded, underpaid and overworked. If we lose the people, we lose the system. "
"We need more people on the ground, less people up the top on great big wages that they don't need. Pay the people down the bottom, get more people involved."
"If I've got one big beef with the system it's that the emphasis on acute care overwhelms what should be an emphasis on prevention. And that opens up a whole lot of different questions about how people are educated to understand what is necessary to circumvent their need to see...read more
"We do have a good healthcare system. The NHS is very good at providing healthcare, compared to a lot of other countries. However, looking at the future, are we going to have the right workforce to continue providing the care that we are providing now?"
"Midwives and nurses,...at the moment you can tell that they want to be caring, but they are so stretched. I'm a bit of a shy person, you don't want to be the person that's adding an extra strain."