I was neglected or dismissed
"Another time talking therapy was arranged by my work, and I went there. This was after my husband passed away. And the person fell asleep."
"There needs to be a conversation about how we use [the] proliferation of information on the internet. Because it can increase people's anxiety about their health issues. What do we do with all this information? It can be really confusing [and] really stressful. And then [you] go to the doctor who patronises...read more
"[I've] a couple of family members with dementia. And you know there's something wrong with your relative. And it was so hard to get the help. And I just felt like they weren't...nobody was listening to me. And it was getting dangerous. My uncle was wandering. He was stood in the middle of a...read more
"The people that I support have been finding it really difficult to get healthcare simply because they couldn't speak the language. So I'll give a scenario where a couple went to hospital to reverse an operation that took place in their home country. They wanted to have kids but instead...read more
"They declared that my hip wasn't bad enough to have an operation. So I decided, because it was affecting my quality of life so much, to pay to go privately. And when that was operated on, the consultant told me that the hip was actually in really poor shape and and was certainly ready to be...read more
"Where somebody is really very acutely mentally ill, the provision of that care at that point is often extremely good. But as you drop down from that, [from] really acute crisis point into slightly less acute needs, [care is less] comprehensive or consistent."
"The secondary care is awful. The hospital that I ended up in... the nursing staff [were] abysmal. And I was in there for two weeks, had a catheter in for two weeks and got catheter care about four times. And that was only when one particular nurse was on. I ended up...read more