November 2023: Engage Britain has now merged with Demos. You can still find all our work from 2019-2023 here, but to get in touch or find out about our new ventures, go to https://demos.co.uk/

I didn't get the support I needed

Emma
"I took my brother to hospital, and he broke his knee because of football. And I was basically his next of kin. I was talking on behalf of him because he was in real pain. He waited for so long, literally five or six hours, to be seen."
Brendan
"Hospitals should know better, we are constantly required to call for an appointment – they should be able to recognise that we are Deaf and offer alternatives, text numbers or even Centre of Sign Sight Sound’s contact details. Not simply rely on us phoning."
Anne
"There's a fear around registering with a GP. Maybe that's something we should want to change. Something guaranteeing that data stored by your surgery or the NHS doesn't get shared with the Home Office."
Rory
"My mother had cataracts. She was at the point where she couldn't really see. And she was put on a year long waiting list. So she had to pay for that service in the end."
Tom
"My most recent experience is with my mother. She went through a really bad patch after my dad died. It was really difficult to get them to help and support with that initially. She really reached rock bottom before the authorities came in."
Ellie
"A friend of mine was in hospital for five months, because they couldn't find anywhere she could be. She had no money to pay for [care] herself."
Lettie
"I used to work on a medical intervention ward, which was mainly elderly people who’ve had falls and were waiting to go for rehab or get some social care support. And they, essentially, were bed blocking. Because there weren’t the facilities available."