Articles
"Certainly, supporting both of my parents for a while last year, [they] were receiving daily visits from a mental health sort of home visit team... I was really impressed with the amount of care and support they got. But also the amount of communication with me and my sister as the...read more
"Critical care when people are critically ill...the response is amazing, and works really well. And from personal experience, when my daughter was a baby, she had some involvement from health services and had to be hospitalised and was on a paediatric ward. And the care that she got was really attentive.I...read more
"I have an 87 year old mum who lives on her own. She hasn't got social care, but the family looks after her. There is surely some way. We've got agencies like Age Concern and various others. But it's all on the phone or on a website. And it's very...read more
"Staff within both the care and the health systems are underpaid, understaffed, under recognised and never given the appropriate time. My daughter, who's a podiatrist, says that they've done better out of Covid because they have to clean between each of their appointments. This has given her enough time to...read more
"Me and my brother didn't live near our parents, but we had to keep going in and trying to get answers. We had to keep fighting for good care and to understand the system."
"If we want a social care service that's anywhere remotely resembling the NHS, that is free at the point of access for anyone who needs it, things will have to change very radically."
"I think the best thing about the NHS is when things work together and things flow. And I think the best thing that's come about from Covid is that people haven't thought about their own little structures. They've thought about what needed to be done to get on and resolve issues. "
"Where somebody is really very acutely mentally ill, the provision of that care at that point is often extremely good. But as you drop down from that, [from] really acute crisis point into slightly less acute needs, [care is less] comprehensive or consistent."
