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"I had a lady that came in and I said to her, you know, you can go and buy some paracetamol over the counter. No, she made me write out a prescription for paracetamol. And I can't imagine, I think for me to write that prescription would have cost the...read more
"There's no care there at all, from the people that own the company. It's all about this being a market for making a shedload of money. And that is what it's about. Thankfully, the people that are actually there right at the bottom of the chain, the carers... I don't...read more
"It's about caring. And it turns a lot of things on its head. But until society's happier to spend some of their hard earned money through taxes to make the services work for us. It's us today, but it could be them tomorrow. "
"I wish the government would stop bloody putting money into stupid stuff and start actually giving some money to the NHS… do we need another bloody submarine?"
"We do the care, we look after the residents that come into the place, but we’re under that much strain. We’re undervalued, you know. It's that ‘you get this and then I’m out.’ There's only so much money spent on personal care and it’s all you can do. It’s all...read more
"The NHS might be funded. There are parts of it where you pay bit, but the majority is funded. Social Care is not. Some of it, a very small portion is funded. But most people when they're going to care homes, they fund themselves. My mother pays £4,300 per month...read more
"There are people in the NHS who are wasting money on things that shouldn't be. That's the same in any organisation, but you seem to get a lot of bad eggs, and people not doing their jobs efficiently at all levels. "
"I was actually told this by my senior manager. It is cheaper to provide emergency care for someone who is having mental health crisis than to provide support for their early onset or even just for the social aspect of their life."
"I think social care is crumbling. I think services are woeful. And I think it's not the fault of anybody trying to provide them. If there's no emphasis on the small intervention, and the fact that people need people, rather than face less support. I think that things will only...read more
"A friend of mine a bit younger than me, her husband has Parkinson's which has deteriorated quite badly recently. He has been in hospital. He's currently in a nursing home but is due to return home. That house she's in, that house is unsuitable. She’s falling a lot. She's not...read more
"We'd already gone to CAMHS (Child and Adolescent Mental Health Services). We'd had a really thorough assessment, but the follow-through was awful. They decided he didn't need to see a psychiatrist. You know, there's just lots of things that he did kind of need, but he wasn't getting. I think...read more
"I remember a lady who was in a care home, she was a retired teacher. She said she'd worked all her life and now had to sell her house. Whereas the person in the room next door said that she'd never done anything. And she doesn't have to sell her...read more