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"He got sent home to us without any conversations between us and the hospital. And without any care package being put in place for him. And that was just so very, very difficult to sort out at short notice, to get people in. And it really needed us, in the end, for...read more
"The secondary care is awful. The hospital that I ended up in... the nursing staff [were] abysmal. And I was in there for two weeks, had a catheter in for two weeks and got catheter care about four times. And that was only when one particular nurse was on. I ended up...read more
"Where somebody is really very acutely mentally ill, the provision of that care at that point is often extremely good. But as you drop down from that, [from] really acute crisis point into slightly less acute needs, [care is less] comprehensive or consistent."
"They declared that my hip wasn't bad enough to have an operation. So I decided, because it was affecting my quality of life so much, to pay to go privately. And when that was operated on, the consultant told me that the hip was actually in really poor shape and and was certainly ready to be...read more
"From my personal experience, just a brush with mental health issues for both me and my family members, [there] seems to be a lack of [the] personal touch at the beginning. With the first contact, like, it's so hard to grab people that are having mental health problems because they...read more
"They found a growth. He had to have a scan and they found this growth and they dismissed it... I had a friend who worked in the hospital... [the] senior night nurse came along, saw his notes, saw this tumor on his spine and called the consultant. Within an hour, he was...read more
"I went through different care homes...they were treated like the lowest of the low. It depends on who's on shift. If you've got a nice care assistant or a nice nurse or a nice manager and they happen to be in, then things are okay. But some people were leaving...read more
"I've had postnatal depression as well. And especially when I had it with the twins, it took me a year to actually get some help. And to get some medication for it. Because my GP wasn't listening to me and neither was my home visitor."
"I had a car accident, about 20 years ago, which really damaged my spine. And I got support from my GP. But after about three years of struggling, his answer was to give up work and go on disability... I didn't get offered any rehab
I felt like I was just...read more
"CAMHS have actually made life much more difficult for us
They actually have aggravated every thing that [they] were supposed to help with. Their services are so poor."
"I remember in hospital on my medical notes [it said] this patient needs help to do basic needs...[But] the nurses who were looking after me, when I'd ask them for certain things they would look at me like 'Well, just get up and do it.' I mean, one got to the...read more
"I had a sister who was in a care home. As soon as you walked in, you could smell things that you shouldn't have. And it wasn't her fault. I mean...she did actually [get a] room for herself, but others were put together. And it's never been anything like the standard of...read more