November 2023: Engage Britain has now merged with Demos. You can still find all our work from 2019-2023 here, but to get in touch or find out about our new ventures, go to

"The main communication we got was our letter about Community Care charges. Rather than a text or a call or a letter saying, 'How are you?' there was no 'How are you?' Or 'Are you?' even. 'Are you alive or dead?' You know, there was no compassion shown. It's very disappointing to be in a world that looks at budgets rather than people. "