"Our daughter has autism, severe anxiety and PTSD. She's currently in a low secure unit. We saw her yesterday for the first time since Christmas Day because of lockdown. Social Care are just awful, the way they treat us. They don't involve us. They don't follow through on their promises. And they just they don't take into account the parent... They say they've got a panel of so called experts on her. The main person on the panel has never met her."