"As we moved into adult services, life's been difficult for all of us. And during the next few years, there were many failings. One of my big experiences is I've come across a lot of providers who say they can do a job that they can't do. This has had a huge impact on my son. He's had a huge impact on me because I've had to give up my jobs. My career went down the pan, you could say. So I was often in emergency housing, I was emergency care."