November 2023: Engage Britain has now merged with Demos. You can still find all our work from 2019-2023 here, but to get in touch or find out about our new ventures, go to https://demos.co.uk/
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"And if you're not tapped into the system, and you're not in the right place at the right time talking to the right person, you don't get the information that you need. That would be my biggest downside with the interactions through my parents that I've had with the NHS. If you're not in the right place, you've had it really. There isn't enough broad-based information about what you can get."