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"He got sent home to us without any conversations between us and the hospital. And without any care package being put in place for him. And that was just so very, very difficult to sort out at short notice, to get people in. And it really needed us, in the end, for...read more

"[I've] a couple of family members with dementia. And you know there's something wrong with your relative. And it was so hard to get the help. And I just felt like they weren't...nobody was listening to me. And it was getting dangerous. My uncle was wandering. He was stood in the middle of a...read more

"Before I was diagnosed with my cancer, I was admitted as an emergency... I was treated as a drunk. And everybody said to me, 'Oh, do you drink?' I kept saying 'No, I don't drink.' And then one of the registrar's said to me. 'Are you sure you haven't got a bottle of sherry...read more

"From my personal experience, just a brush with mental health issues for both me and my family members, [there] seems to be a lack of [the] personal touch at the beginning. With the first contact, like, it's so hard to grab people that are having mental health problems because they...read more

"They found a growth. He had to have a scan and they found this growth and they dismissed it... I had a friend who worked in the hospital... [the] senior night nurse came along, saw his notes, saw this tumor on his spine and called the consultant. Within an hour, he was...read more

"I went through different care homes...they were treated like the lowest of the low. It depends on who's on shift. If you've got a nice care assistant or a nice nurse or a nice manager and they happen to be in, then things are okay. But some people were leaving...read more