November 2023: Engage Britain has now merged with Demos. You can still find all our work from 2019-2023 here, but to get in touch or find out about our new ventures, go to https://demos.co.uk/

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  • “In terms of more mundane interactions, I’ve almost given up going to the GP because it just takes so long to work.”

  • “Do we have the access to the social care we need? My experience is that it’s better in London than it than it was when I lived out in the sticks. And my parents who live in Yorkshire would say the same. That actually it’s even worse outside of the cities.”

  • “I’ve got a cousin who has cancer and she needs a hysterectomy. And she has waited 11 months so far. And I’m sorry, that’s just unacceptable. It really is.”

  • “Social care wise, it’s working for me at the moment. But they just want to reduce my package and expect me to pay through the nose for it. And so that’s driving me insane.”

  • “I’d say to anybody, like, don’t be afraid to seek help. If you don’t feel like you can go to the NHS then see if there’s a support group or somebody going through that same situation as you. Because there will always be somebody there to listen and to help. And even though there’s lots

  • “In the homelessness sector, we have to fight to get treatments for people who are very, very ill. Both for mental health and for addiction treatment, for general treatment sometimes or social care. They just get missed out. And as much as we are trying to help to prevent it getting more serious, so that

  • “Those who are most vulnerable often are those who struggle most to access the help and support that they need. And, to me, that’s the cockeyed way of doing it really. Surely those who are most vulnerable and most need it, should be the ones that are targeted or prioritised or whatever. And that doesn’t

  • “To have the empathy…the empathy with the people that you are working with, around, who are not well. Because if someone asks for help it’s because they need it…the empathy.”

  • “They shut down the care homes so quickly, all the ones I was working at. They were so cautious and so careful. And then when I went back, because we did some outside sessions in the summer… it was really sad to go, really. Just to see the deterioration in the residents. But they had

  • “Just thinking about…not my role as a professional but what I see in terms of people getting…maybe this is going on access…but a lot of people with health issues, they speak up about health issues and get very dismissed at primary care level. They take ages and ages to get a diagnosis and treatment and

  • “[He drove] all the way to the London for the medical, drove back. Had a massive fit. Wouldn’t stop. Called the ambulance. He was obviously rushed to a hospital. He was sick. His lungs were collapsed…he was transferred from Royal Infirmary because they didn’t have an intensive care bed to the University Hospital of Wales.

  • “I think that from my experience what I can say is that I absolutely have no trust in the healthcare system…And the fact that under the “Putting things right” – you know, when you put a concern in, the response to my concern was that my surgeon refused to treat me anymore. And yet that