November 2023: Engage Britain has now merged with Demos. You can still find all our work from 2019-2023 here, but to get in touch or find out about our new ventures, go to

Share your experiences
Poor communication could be something like: Not being told how long you have to wait to see a doctor, not knowing what’s happening with your referral, not knowing who to contact to change an appointment, having to repeat your story to lots of different health professionals.
If you prefer to share your thoughts verbally
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We may want to get in touch with you to further discuss your experiences or to keep you up to date with the health and care project. If you’re happy for us to do this, please provide your email address.

Why are we asking this?

Earlier this year, Engage Britain brought 100 members of the public together in our People’s Panel to decide which health and care issues should be tackled first. They decided that one of the top issues is the poor communication between the NHS and patients, which leads to delays in receiving care and people feeling anxious and distressed. We want to understand more about the impact this has on people so we can work with patients and staff to develop Ideas for Change.

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